Acceptable Use Policy
Guidelines for acceptable use of the Resiliency Mind + Body Medicine website and digital services.
1. Purpose
This Acceptable Use Policy outlines the guidelines and expectations for using the Resiliency Mind + Body Medicine website, patient portal, and telehealth services. By accessing or using any of our digital services, you agree to comply with this policy.
2. Permitted Use
You may use our digital services to access health information, schedule appointments, complete patient intake forms, communicate with your care team, view test results, and manage your account. All use must be for legitimate personal healthcare purposes and conducted in good faith.
3. Prohibited Use
You may not use our services to transmit harmful, threatening, abusive, or unlawful content. Attempting to gain unauthorized access to our systems, networks, or other users' accounts is strictly prohibited. You may not engage in any activity that could disrupt, damage, or impair our digital services, including the introduction of viruses, malware, or other harmful code.
4. Telehealth Guidelines
Telehealth sessions must be conducted from a private, appropriate location where you can speak freely and confidentially. Recording telehealth sessions without the explicit consent of all parties involved is strictly prohibited. You are responsible for ensuring a stable internet connection and a suitable environment for your virtual appointment.
5. Account Security
You are responsible for maintaining the confidentiality of your login credentials, including your username and password. You must notify us immediately if you suspect any unauthorized use of your account. Do not share your account credentials with others, and ensure you log out of your account when using shared or public devices.
6. Enforcement
Violation of this Acceptable Use Policy may result in temporary or permanent suspension of your access to our digital services. We reserve the right to take any action we deem necessary to protect our systems, other users, and the integrity of our services. Serious violations may be reported to the appropriate legal authorities.
7. Contact
If you have any questions about this Acceptable Use Policy, please contact us at info@resiliencymbmedicine.com or call (949) 996-5355.