Privacy Policy
How Resiliency Mind + Body Medicine collects, uses, and protects your personal information.
1. Information We Collect
We collect personal information that you voluntarily provide through forms, appointment scheduling, patient intake processes, and general website use. This may include your name, email address, phone number, date of birth, insurance information, medical history, and other details necessary to provide you with quality healthcare services.
2. How We Use Information
We use the information we collect to provide medical services, communicate with you about your care, schedule and manage appointments, process payments and insurance claims, and improve our services. We may also use your contact information to send appointment reminders and relevant health-related communications.
3. HIPAA Compliance
Resiliency Mind + Body Medicine complies with the Health Insurance Portability and Accountability Act (HIPAA) for all protected health information (PHI). We maintain strict administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of your health information in accordance with federal regulations.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only as required by law, for treatment coordination with other healthcare providers, for payment processing, or as otherwise permitted under HIPAA. Any sharing of information is conducted with appropriate safeguards in place.
5. Website Analytics
We may use analytics tools, such as Google Analytics, to understand how visitors interact with our website. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site. This data is used solely to improve the user experience and website performance and does not include protected health information.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your information, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by our practice. You may also request a copy of your medical records or an accounting of disclosures of your health information. To exercise any of these rights, please contact our office and we will respond within the timeframes required by law.
8. Contact
If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@resiliencymbmedicine.com or call (949) 996-5355.